|At Harvest Essentials, your satisfaction is our measure of success.|
Harvest Essentials is proud to be among the top Internet retailers in customer service as we were recently named to the 2015 Bizrate Circle of Excellence! We have the best customers anywhere and it is our commitment to provide the highest quality products, best value and exceptional customer service.
The 2015 Bizrate Circle of Excellence Award was earned by only 187 online retailers, representing the top 4.6% of retailers in North America utilizing the Bizrate survey.
The rankings that determine the Bizrate Circle of Excellence retailers are based entirely on direct customer feedback across these key satisfaction indicators:
Overall Satisfaction Product Selection Likelihood to Buy Again Product Met Expectations
"Thank you very much. You didn't have to, but you went out of your way to ensure that I was satisfied. You even changed the color on my last minute request. I am very grateful and I will recommend you to all my friends." --A Satisfied Customer in Temple City, CA.
"You guys are the best at Customer Care.....no kidding :) "--A Satisfied Customer in Marietta, GA.
"We were reluctant to buy online because of past bad experiences elsewhere. But Harvest Essentials had the best price on the juicer we wanted and offered free shipping as well. Before our final decision was made, we had an online chat session with a customer service representative who was very helpful. We were given a tracking number so we knew whne to expect our juicer and it arrived right on schedule. We are pleased with the product we received. This was an overall perfect shopping experience and I would urge anyone looking for excellent products at great prices with perfect customer service to come to Harvest Essentials."--A Satisfied Customer in Asheville, NC.
"This Transaction was great. Best price and quick shipping (not to mention free). UPS messed up and after one phone call Harvest Essentials made it right. Very helpful, informative staff. Ill be a customer for life."--A Satisfied Customer in Merrimack, NH.
"Perfect! - my Juicer was here in a few days - and I love it - use it every day. The price was the best I found."--A Satisfied Customer in Menlo Park, CA.
"The website was the customer service. All my purchasing needs were met at the website. The delivery and purchase address were different and this simply addressed during the purchase. I did not need to speak to anyone. I was/am impressed."--A Satisfied Customer in Winter Park, NJ.
"This is my second order from Harvest Essentials.com and I am extremely happy with how quickly the merchandise arrives! Thank you so much!!"--A Satisfied Customer in Prescott, AZ.
GreenStar 3000 Twin Gear Juicer: "I just wanted to tell you that I got the machine yesterday and made a few
things. What an amazing machine, the taste the convenience of the machine,
anyone that juices should save up and buy this one.
Thanks to the advice on the website I have a great addition to my kitchen and for my families health."--A Satisfied Customer in Minneapolis, MN.
"Your service was excellent. Thank you! Everything arrived yesterday,
Wednesday, February 16th. I've already used the Omega Juicer and it was
incredible....I am quite new to online product purchase. This was a very
good experience. It was great reading the supportive messages from other
people who have purchased from you. It seems that you are well
Certainly your quick response and safe arrival of the Omega Juicer attests to your good reputation." --A Satisfied Customer in Portland, OR.
"I'm am so totally impressed with my first ordering experience with
Harvestessentials! The filters I ordered were very reasonably priced, there
were no tax or shipping charges, and the package was received only one or
two days after it was ordered!!!!! WOW!! You are EXCELLENT !! I will most
definitly order from your company again, and will also refer you to others!!
Thanks so much for being top notch!"--A Satisfied Customer in Puyallup, WA.
WonderMill: "I just got my wonder mill UPS today that I ordered from you.
I was so happy I was jumping up and down, full of joy.
I wanted this mill for so long now, and it finally came.
I was truly amazed how fast it arrived via UPS, it only took
10 days and I am in Canada, you are in United States. Great job guys, thanks.
I am a baker of over 20 years, and I can hardly wait try out this new mill.
No more store bought flour for me!!! AMEN!!! "--A Satisfied Customer in Toronto, Canada.
Super Angel Juicer 3500:
"I was in the market for a new juicer and came across the Angel 3500. I was impressed with its construction but was concerned about the price. $900 to me is a lot of money to spend on a juicer, especially if it doesn't do any better than what one currently has. When I placed the order for the 3500 I was already in possession of a
centrifugal and a single augur juicer. Before the "3500" actually had arrived, I had already determined that I would just reject it at the door and have it sent back for I felt that the Angel 3500 couldn't offer anything different than what I had. Well as luck would have it,
I was out on business when it arrived. When I got home I found the box at my front door and thought, "why not!" and decided to take it out of the box and give it a try. The unit was easy to set up and when I got around to drinking the juice, I was pleasantly surprised! The juice was rich in color and the taste was out of this world! I couldn't believe it. Well, I then made another drink and placed in it some Kale and Parsley. I was surprised again at how easily the unit just sucked those greens down. I didn't have to sit there and do any plunging whatsoever. Later after consuming those drinks I couldn't
help but notice a most pleasant bodily feeling and knew that it was because of the richness of the juice. I decided right then and there that I would not send the unit back! No way!
I am going to take my old juicers and give them away. If you want a juicer that is going to give you more bang for the buck in the product, then the Angel 3500 won't disappoint you." --A Satisfied Customer in Port Ludlow, WA.
"Harvest Essentials has proven themselves to be the rare company that truly wants their various products to be the right match for their customers particular needs. I feel very secure in ordering from Harvest Essentials for my particular needs, and I hope that they stay in business for many, many years"--A Satisfied Customer in Sherman Oaks, California.
"Excellent transaction! The price of the juicer was quite reasonable--about 20% below retail, if I recall correctly--and UPS shipping was free (quite something when you consider how heavy a juicer is!) The juicer arrived in perfect condition. The HarvestEssentials web site has tons of information about juicers and other appliances for organic living, and it was very easy to order. Thanks very much!"--A Satisfied Customer in Washington, DC
"The product that I purchased from Harvest Essentials is excellent; I had been looking for some time for the best value and found it at Harvest Essentals. Plus, shipping is free and fast; after I placed my order, I had my merchandise in just a few days. This will be the first place I will look for any of my small appliance needs in the future. Thanks, Harvest Essentials--you're the BEST!" --A Satisfied Customer in Boothwyn, Pennsylvania
"Communication was excellent from the time I submitted my order until the product arrived at my door. The shipment was very prompt and arrived in excellent shape." --A Satisfied Customer in Mishawaka, Indiana
"Great products! Quick shipping! Nice customer service!" --A Satisfied Customer in Denver, Colorado
"Excellent merchant! I placed my order and within the same week I received my product. I would definitely order from this merchant again." --A Satisfied Customer in Greenville, Ohio
"Harvest Essentials went above and beyond the call-of-duty to provide complete satisfaction. I highly recommend Harvest Essentials!" --A Satisfied Customer in Vienna, Illinois
To a specific member of our Customer Care Team: "Thank you very much for going out of your way to be helpful and extremely prompt in the delivery of this product." --A Satisfied Customer in Roseville, California
"Excellent customer care! Dealing with HarvestEssentials.com is a pleasure; prompt delivery and excellent comunication." --A Satisfied Customer in South Yorkshire, United Kingdom
"Harvest Essentials certainly walks the talk in terms of customer care. The staff seems competent, as well as polite, and my request was handled in a very efficient and accomodating manner in every possible respect. Thanks a lot!" --A Satisfied Customer in Denmark, Northern Europe
"Harvest Essentials did exactly what they said they would do. Our product arrived in good time and we are happy with our experience with them." --A Satisfied Customer in Stockton, Kansas
"Customer service was excellent. I would not hesitate to order from Harvest Essentials again, and I expect to use their services in the future and recommend them to friends." --A Satisfied Customer in Marysville, Ohio